Responsible Gaming at be100

Our Commitment to Player Safety

At be100 Casino, we believe that online gaming should be an enjoyable form of entertainment, not a source of financial or emotional distress. While the vast majority of our Filipino players gamble responsibly and within their means, we recognize that for some individuals, gambling can become problematic. That's why we've implemented comprehensive responsible gaming measures designed to help you stay in control of your gaming activity.

Our responsible gaming program is built on three core pillars: prevention, intervention, and support. We provide tools that allow you to set limits on your gaming activity, monitor your behavior, and seek help if you feel your gambling is becoming a problem. We also train our customer support team to recognize signs of problem gambling and to respond with empathy and appropriate resources.

be100 operates in accordance with the responsible gaming guidelines established by PAGCOR (Philippine Amusement and Gaming Corporation) and follows international best practices in player protection. We are committed to creating a safe gaming environment where entertainment comes first and player welfare is always our top priority.

Recognizing Problem Gambling

Problem gambling, also known as gambling addiction or compulsive gambling, is a behavioral disorder that can have serious consequences for individuals and their families. It's important to recognize the warning signs early so that appropriate help can be sought. If you or someone you know exhibits any of the following behaviors, it may be time to seek support:

Common Warning Signs

• Spending more money than you can afford: Gambling with money intended for bills, rent, groceries, or other essential expenses.
• Chasing losses: Continuing to gamble in an attempt to win back money you've lost, often leading to even greater losses.
• Lying about gambling: Hiding the extent of your gambling activity from family, friends, or colleagues.
• Neglecting responsibilities: Missing work, school, or family obligations because of gambling.
• Borrowing money to gamble: Taking out loans, using credit cards, or borrowing from friends and family to fund gambling.
• Feeling anxious or irritable: Experiencing mood swings, anxiety, or irritability when not gambling or when trying to cut back.
• Gambling to escape problems: Using gambling as a way to avoid dealing with stress, depression, or other life challenges.
• Loss of interest in other activities: Giving up hobbies, social activities, or time with loved ones in favor of gambling.
• Inability to stop: Making repeated unsuccessful attempts to reduce or stop gambling.

If you recognize any of these signs in yourself or someone you care about, please reach out for help. Problem gambling is a treatable condition, and support is available.

Tips for Safe and Responsible Gaming

Following these simple guidelines can help ensure that your gaming experience at be100 remains fun, entertaining, and within your control:

1. Set a budget before you play: Decide how much money you can afford to lose before you start playing, and stick to that amount. Never gamble with money you need for essential expenses like rent, bills, or groceries.
2. Treat gambling as entertainment, not income: Think of the money you spend on gambling as the cost of entertainment, similar to going to a movie or concert. Don't view gambling as a way to make money or solve financial problems.
3. Take regular breaks: Step away from the screen regularly to maintain perspective. Use our session time limits and reality check features to remind yourself to take breaks.
4. Don't chase losses: If you're on a losing streak, resist the urge to keep playing in an attempt to win back what you've lost. Chasing losses often leads to even bigger losses.
5. Never gamble under the influence: Avoid gambling when you're under the influence of alcohol or drugs, as impaired judgment can lead to poor decisions and excessive spending.
6. Balance gambling with other activities: Make sure gambling doesn't take over your life. Maintain your hobbies, social relationships, and other interests.
7. Don't borrow money to gamble: Never use credit cards, loans, or borrowed money to fund your gambling. Only gamble with money you already have and can afford to lose.
8. Keep track of time and money: It's easy to lose track of how long you've been playing and how much you've spent. Use our account history and reality check tools to stay aware.
9. Know when to stop: Set win and loss limits before you start playing. If you reach either limit, stop playing and walk away.
10. Seek help if needed: If you feel your gambling is becoming a problem, don't hesitate to reach out for support. There are many resources available to help you regain control.

Protecting Minors from Gambling

be100 Casino takes the protection of minors very seriously. It is illegal for anyone under the age of 21 to gamble on our platform, and we have implemented strict measures to prevent underage access:

Our Underage Prevention Measures

• Age Verification: All new players must verify their age by submitting a government-issued photo ID during the registration process. Accounts are not activated until age verification is complete.
• Document Verification: Our KYC team manually reviews all submitted documents to ensure authenticity and confirm that the player is at least 21 years old.
• Ongoing Monitoring: We continuously monitor account activity for signs of underage access and investigate any suspicious behavior.
• Immediate Account Closure: Any account found to belong to a person under 21 years of age is immediately closed, and all funds are forfeited.
• No Marketing to Minors: We never direct marketing communications toward individuals under 21 years of age.

Advice for Parents and Guardians

If you share a device with children or teenagers, we strongly recommend taking the following precautions to prevent underage access to online gambling sites:

• Install parental control software on shared devices to block access to gambling websites.
• Never save your be100 login credentials on shared devices or browsers.
• Log out of your be100 account completely after every session.
• Keep your account password private and do not share it with anyone.
• Talk openly with your children about the risks of gambling and why it is restricted to adults aged 21 and above.

Self-Exclusion: A Closer Look

Self-exclusion is one of the most powerful tools available to players who feel their gambling is getting out of hand. At be100, we make the self-exclusion process straightforward and effective so that players who need a break can get one quickly and without barriers.

How Self-Exclusion Works at be100

1. Request Self-Exclusion: Log in to your account and navigate to Account Settings > Responsible Gaming > Self-Exclusion, or contact our support team directly via live chat or email.
2. Choose Your Period: Select a self-exclusion period of 6 months, 1 year, 2 years, 5 years, or permanent exclusion. We recommend choosing a period that gives you enough time to address the underlying issues.
3. Immediate Effect: Self-exclusion takes effect immediately upon confirmation. Your account will be suspended, and you will be logged out automatically.
4. Marketing Opt-Out: You will be removed from all marketing lists and will not receive any promotional emails, SMS messages, or other communications from be100 during your exclusion period.
5. No New Accounts: Attempting to create a new account during a self-exclusion period is a violation of our Terms and Conditions. We use identity verification to prevent excluded players from registering new accounts.
6. Reinstatement: After your chosen exclusion period has ended, you may request reinstatement of your account. There is a mandatory 7-day cooling-off period before reinstatement is processed, during which you can reconsider your decision.